• GENERAL

How to verify the Global Payment Service and submit your required documents

Nissim Alkobi

January 1, 2015

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Payoneer’s Global Payment Service provides you with international receiving accounts that allow your international clients to pay you via local bank transfer – just like a local employee with a local bank account. As a regulated US company, we often require documentation to ensure the security of our account holders and to comply with industry rules and regulations. So, here’s how you can quickly and simply provide documentation in order to continue using the Global Payment Service.

1. Login to Payoneer
2. Select Receive from the menu and then Global Payment Service
3. Click the currency you are receiving in. At the bottom of the page you will see the required documents

Submit my documents now ≫

Proof of Identity

What is it? Your proof of identity is required to verify who you are.

Tips for success:

• Upload a copy of a valid government-issued photo ID. A national ID card, passport, or driver’s license are all great.
• The ID cannot be expired.
• Make sure that you upload copies of both sides of your ID.
• The image of your ID must be clear, with no obstructions (such as your fingers).
• A colored copy is preferable to black and white.
• Scanned images of your ID are preferable to pictures. If you do take a picture with a camera or phone, make sure that the picture is straight and don’t use flash.

Questionnaire

What is it? The questionnaire helps us determine more about the products/ services you offer.

Tips for success:

If you’re an online seller or e-tailer and sell on marketplaces such as Amazon, Etsy, or eBay, you can:

• Provide a link to your store on one of the marketplaces
• Make sure your store is active, and has items listed for sale

If you sell goods or services on your own website – using a payment processor such as PayPal, Skrill, WePay, or other – you can:

• Provide a link to your website, and a description of your products or services
• Provide confirmation that you own or manage this website by: (1) linking to a page that shows your name, (2) sending us a whois report or (3) uploading a test file to the domain with the text “Global Payment Service verification”

If you’re a freelancer working in a freelance marketplace, you can:

• Provide a link to your profile on one of the marketplaces
• Make sure your profile is active and shows a job history

If you’re earning funds working with online affiliate networks, you can:

• Provide a link to the website you use to generate affiliate traffic
• Provide confirmation that you own or manage this website by: (1) linking to a page that shows your name, (2) sending us a whois report or (3) uploading a test file to the domain with the text “Global Payment Service verification”

If you’re receiving business related payments and do not fall into any of the above categories, fill in all sections of the questionnaire to the best of your ability and supply any documents that accurately describe your business.

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